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Think about every time you do business with a new company or consider purchasing a new product. You instantly look to the reviews to help you decide if you want to purchase. Your customers do the same thing — they Google you, Yelp you and check into your reviews across the web. The practice of managing your online reputation is a critical and challenging task for thousands of small business.

Reputation Loop™ is the world’s first and only reputation marketing platform. Our goal is to empower local business owners with the ability to control and expand their positive reputation.

The platform was built to create a “hands-off” approach for business owners, allowing them to focus on their company and customers. To achieve this goal, we are constantly innovating, upgrading, and automating our services and processes.

Reputation Loop™ was born from the necessity to automate our manual process required for our own consulting business. Prior to Reputation Loop, business owners manually requested feedback from customers via a review card. At this time, this was the only way for business owners to discover how they were doing, a method that proved to be inefficient and non responsive. We recognized the need to automate this process in a simple and easy way, removing the burden from business owners.

To fulfill the need, we’ve developed a proprietary software and marketing solution that builds and manages a company’s reputation from one simple to manage dashboard.

You use Infusionsoft for its powerful automation features and its extensive customer segmentation capabilities. Now, with Reputation Loop, you can put it to work to build your five-star presence across the web, so you can attract even more customers.

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Reputation Loop integrates with Infusionsoft through the API and a HTTP post inside of the campaign builder. You can easily build a campaign and trigger our software to automatically capture feedback.

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Reputation Loop does all the heavy lifting for you. After entering some basic information, the unique and automated Reputation Loop system automatically reaches out to and follows up with your recent customers to generate a feedback snapshot of their most recent visit to your business.
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Based on your predetermined settings, customers are routed to a company branded page matching the sentiment of their feedback of your business. If positive, customers are taken to a page that helps direct them to an online review site(s) of your choice. If negative, they are instantly provided a form to share their concerns and/or frustrations, preventing a poor review from being posted online and affording you the opportunity to address it promptly.
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Reputation Loop instantly pulls your customer feedback and online reviews into a simple dashboard that shows the overall feedback and online rating score of your business. Email and SMS alerts notify you of new ratings or reviews as soon as they happen.
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Reputation Loop automates the customer follow up process, turning positive feedback into online ratings and reviews. With the ability to filter customers from inside your dashboard, you can quickly segment customers based on their feedback star rating to send them a special offer or notification. This unique feature allows you to run deals and market to your best customers or work to improve experience for those that are less than fully satisfied.
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Spread the word about your 5 star reputation! Today’s consumers are recommending local businesses to their friends and followers on social media sites like Facebook, Twitter, and Google+. Promote your brand by automatically sharing feedback and reviews on all your business’ major social media accounts and have your friends and followers help spread the positive word.
Reputation Loop Standard Setup - $297

Reputation Loop Standard Setup – $297

We set up your Reputation Loop account for you

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Reputation Loop Advanced Setup - $497

Reputation Loop Advanced Setup – $497pukzl8-infusionsoft-logo_06501r06501r000000

We set up your Reputation Loop account for you
We integrate your Reputation Loop account with your Infusionsoft App

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